Our objective is to ensure that we can offer the best assistive technology solution for every client, a task which can be daunting at times. Although individuals may have the same condition, how they adapt to the condition can be quite different, demanding versatility in an assistive solution.

We feel the only means to provide the best possible solution is to possess:

• The knowledge to assess the needs of each individual
• The best assistive technology available
• The ability and desire to continuously support the client

Core knowledge base
Collectively, the Aroga team possesses well over 100 years of experience in providing assistive technology solutions. Over the last 15 years, we have been involved with many people coping with vision loss, communication disorders, physical disabilities and cognitive / learning issues. This extensive experience provides us with a wealth of background information to rely upon.

Our knowledge extends to other related facets of assistive technology. We have worked closely with many government and non profit agencies and are quite aware of what services they perform and where financial assistance may be obtained.

State-of-the-art technology
We are very proud of our product mix and work hard to ensure that we continue to offer the best assistive technology solutions available. Our suppliers are industry leaders in the assistive technology sector. Companies such as Telesensory Systems, Enhanced Vision Systems, Quantum Technology, Freedom Scientific, AI Squared, Kurzweil, Enabling Technologies, PulseData International and The Prentke Romich Company continue to offer state–of-the–art solutions.

Most importantly, we try to ensure that we offer a variety of solutions whenever possible.

Lifetime customer support
Many of our customers require a higher degree of technical support and ongoing assistance. We realize this aspect of our business and embrace it. Our entire process is geared towards ensuring the purchase of adaptive technology is an ongoing positive experience.

Initially, we offer the ability to personally try out the technology. Our offices are equipped with full demonstration facilities. Virtually every product we sell is available for a personal demonstration . For those not able to visit us, we offer no obligation trial periods, loan equipment or in-home demonstrations.

Once the purchase decision is made, we can offer competitive pricing due to volume purchasing and prompt delivery as we stock most items.

Once the equipment is received, we offer lifetime technical support via toll free telephone or if necessary, on-site training or problem solving. Our technical support staff is well versed in the operational aspects of every device we sell.

Through our subsidiary, Aroga Technical Services (ATS), we offer full warranty and repair facilities. Our technicians are factory trained and certified. Turnaround time is excellent, usually within 5 business days of receiving the device. ATS also offers extended warranties.